Privacy Policy

Who We Are

Our website address is: https://essexbayengineering.com (Essex Bay Engineering).

What Information We Collect

We only collect personal information that you voluntarily provide through the following:

• Request for Quote (RFQ) Form
• Contact Us Form

This may include your name, company, phone number, email address, and project details. We do not use comment forms, user registrations, or public logins.

Cookies

Our website uses cookies to support essential site functionality, improve usability, and analyze traffic patterns. By continuing to use this site, you consent to the use of cookies unless disabled in your browser settings.

1. Essential Site Cookies (Website Platform)

These cookies are required for basic website operation and performance. They help remember display preferences and maintain secure sessions for administrative users. Unless you are logged into the site as an administrator or content manager, you are treated as an anonymous visitor by default, and no personally identifiable session data is stored.

2. Functional Cookies (Ecommerce Software)

If you interact with our online store, cookies are used to manage cart contents, facilitate checkout, and maintain secure transaction sessions. These cookies do not store personally identifiable information unless explicitly provided during checkout or inquiry.

3. Analytics Cookies (Google Analytics)

We use Google Analytics to help us understand how visitors interact with our website. These cookies collect anonymized data such as page visits, referral sources, and browser types.

Embedded Content

Our website may include embedded links to third-party websites (e.g., OMAX equipment pages). These sites may collect data through their own cookies or tracking tools. We are not responsible for their privacy practices and recommend reviewing their policies directly.

How We Use Your Data

• To respond to your RFQ or contact inquiry
• To maintain internal records of communications and projects
• To provide service and support relevant to your request

Server Logs

Our website is hosted on a secure server that uses industry-standard Apache web server logs to monitor technical performance and ensure the site’s availability and security.

The data recorded may include:

• IP address of the visitor
• Date and time of the visit
• Pages accessed
• Browser type and version
• Operating system
• Referring URL (if available)
• Server response codes (e.g., 404, 200)

This information is automatically collected and stored for a limited period. It is used strictly for:

• Diagnosing technical issues
• Monitoring server performance and uptime
• Preventing unauthorized access or abuse
• Ensuring site integrity and reliability

These logs do not associate the collected information with individual users, and Essex Bay Engineering does not use this data for marketing, profiling, or advertising purposes.

Data Retention

We retain submitted information only as long as necessary to fulfill the purpose of your inquiry or business engagement. We do not store unnecessary personal data and do not create user profiles.

Data Sharing

Essex Bay Engineering does not sell or rent your personal data. We may share it with trusted third-party service providers (e.g., shipping or IT partners) only when necessary to fulfill a business request or comply with legal obligations.

Your Rights

You may request access to, correction of, or deletion of any personal data we have stored. Please contact us using the information below. Requests will be honored unless we are required to retain certain data for legal or regulatory reasons.

Data Security

We implement standard security protocols to protect your data from unauthorized access, alteration, or disclosure. However, no method of internet transmission is completely secure.

Changes to This Policy

We may update this policy from time to time. Any revisions will be posted to this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or your data, please contact us through the website’s Contact Us form.